CUSTOMER
RETENTION
MARKETING
KEEP CUSTOMERS COMING BACK
The best and most effective way to grow and scale an eCommerce brand is to turn one time customers into brand champions! You accomplish his through retention strategies that communicate value and constant engagement.
ASK FOR FEEDBACK
Always be receiving customer feedback. Constant user feedback enables you to understand why certain customers keep buying. Use this data to drive future retention campaigns that grow your repeat buyer pool.
PROVIDE VALUE THROUGH COMMUNICATION
Staying top of mind with retargeting campaigns and audience specific communication allows your brand to be perceived as an industry leader. Segment your audiences based on their feedback and communicate value that resonates with them.
RETAIN YOUR CUSTOMERS
One of the best ways to scale your brand is to keep customers coming back
AUTOMATED ENGAGEMENT
Automated email and sms communication can be set up and triggered with most email providers. Build out customized user flows and watch the repeat purchases come in
RETARGETING
Retargeting with social ads and email/sms is a great way to stay top of mind. It allows your brand to engage with customers who are looking to buy again
WIN-BACK STRATEGIES
Sometimes users will buy once and not buy again. Let us help build out win-back strategies through email and sms that are driven based on data
LOYALTY CAMPAIGNS
A lot of brands offer loyalty programs to keep customers coming back, earning points or rewards for each purchase they make. Finding the right software and cadence is key
SPECIAL OFFERS AND GIFTING
In addition with loyalty programs and win-back strategies, offering special offers and incentives is an easy way to get users to buy and keep buying
CUSTOMER FEEDBACK
As always, customer feedback is king in any eCommerce marketing strategy. Don't be shy in asking for feedback in order to boost your retention campaigns